Paper Is Jammed Inside Printer

     
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When working with any printer, it"s inevitable that you"ll encounter a paper jam, alternatively referred lớn as a misfeed. The following is a general guide for troubleshooting and removing paper stuck in one or more locations. Although most modern printers are similar in design, you may have to make slight adjustments to these steps, depending on the printer brand and model.

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Warning

You"ll want lớn avoid pulling the stuck paper out from under the front cover if possible, as it may cause damage lớn the printer. Instead, pull it from the back of the printer or paper tray.


Locate & remove any paper stuck in the loading tray

Remove any loose paper in the loading tray.Press the Resume button on the front of the printer.
Note

If the paper jam is cleared, skip to ensure the printer carriage can move freely section. Otherwise, continue with the steps below.


Carefully remove stuck paper one sheet at a time, starting in the middle.Check for any remaining bits of paper inside the printer.
Note

If the paper jam is cleared, skip lớn ensure the printer carriage can move freely section. Otherwise, continue to lớn the next section below.


Clearing the jam from the rear of the printer

If you can"t get to lớn the paper jam from the loading tray, follow the instructions to clear the paper from the rear of the printer. Usually, the back of the printer has either a rear access panel or a two-sided printing accessory.


Note

The type of rear access door differs by printer brand & model. If you cannot find or remove the rear access panel, kiểm tra the printer manufacturer"s trang web for specific details.


Removing a rear access panel

Locate the knob or access tab on the back of the printer by or on the panel itself. If it"s a knob, move it lớn the Unlocked position.Remove the panel & carefully pull out the jammed paper.Locate và clear away any small bits of paper that remain.Replace & secure the rear panel.

Remove the two-sided printing accessory to lớn clear the paper jam

Remove the panel and carefully pull out the jammed paper.Locate & clear away any small bits of paper that remain.Push the module back on và snap it into place.
Note

If the paper jam is cleared, skip khổng lồ ensure the printer carriage can move freely section. Otherwise, continue to the next section below.


Press the button on top of the module và open the door.Remove the panel and carefully pull out the jammed paper.Locate và clear away any small bits of paper that remain.Close the rear module door.

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Note

If the paper jam is cleared, skip to ensure the printer carriage can move freely section. Otherwise, continue khổng lồ the next section below.


Pulling the paper out from under the front cover

If all the previous steps have failed, you may attempt lớn remove the jammed paper by pulling it out from under the front cover CAREFULLY & SLOWLY. Remember, as stated above, this step is generally not recommended and should only be a last resort, as it could cause damage khổng lồ the printer.


Tip

If you have a laserjet printer, you may need to remove the toner cartridge before you can get full access to the paper.


Ensure the printer carriage can move freely

Disconnect the printer from power nguồn by unplugging the power cord from the power nguồn outlet.Watch the carriage khổng lồ see if it moves fully to the right side of the printer & out of sight. Vày not force the carriage lớn move if it"s stuck, as this may damage your printer.
Carefully remove the ink cartridge(s).Without removing the drawer, remove any paper in the loading tray.Remove the two-sided printing accessory (module) or rear access door.With your fingers, rotate the rollers toward the đứng đầu of the printer for three full rotations.Replace the two-sided printing accessory (module) or rear access door.Replace the ink cartridges.Plug in and turn on your printer.

Reloading & testing the printer

Once you"ve removed the jam, cleared away any remaining bits of paper, & ensured the print carriage can move without issue, demo your printer.

Put some inkjet paper into the loading tray & slide it into place.Print a test page by performing a self-test. Usually, a self-test can be initiated by pressing & holding the Resume button until the printer starts printing.

Continued problems? Possible printer hardware problems

If the printer claims there is still a paper jam after going through the steps above, your printer may have a hardware problem. A malfunctioning roller or parts in the paper feed mechanism can make a printer think it has a paper jam.

In the case of a hardware problem, it may be possible lớn have the printer repaired. However, due to the low costs of printers today, it is often cheaper to lớn buy a new printer instead of having a printer repaired.

Preventing a printer paper jam

As mentioned earlier, paper jams are an inevitability over the life of your printer. However, if you"re encountering frequent paper jams, the following steps may help prevent them.

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If your printer has a paper tray, vì not fill the tray. Overfilling the paper tray is frequently causes paper jams.Many printers have sliding mechanisms that allow different types và sizes of paper khổng lồ be fed into the printer. If the slider is not correctly positioned, it can cause a paper jam.Use standard office paper. Folded, labeled, và specialty paper can often cause jams because they have irregular dimensions. If you"re uncertain which types of paper your printer accepts, consult the printer documentation.If you"re using photo transfer paper, make sure you"re using the correct paper for your type of printer. There are different types of transfer paper for both laserjet & inkjet. Failure khổng lồ use the proper type of paper can cause damage lớn the printer.If you are printing multiple pages, vì chưng not phối the paper sizes.Make sure your printer paper is correctly seated into the slot or tray.Examine the printer for any debris before printing. Previous paper jams, torn paper, printing labels, or other foreign objects in the printer can cause reoccurring jams.