Viết Lại Câu Nghĩa Ko Đổi 1

     
do travelers really need to gọi the online travel agency or kiểm tra the website lớn confirm a booking, or should e-mails (or the lack of an e-mail) be enough?


Bạn đang xem: Viết lại câu nghĩa ko đổi 1

When Lefteris Michailidis didn"t get a confirmation e-mail from Priceline (www.priceline.com) for a recent three-night khách sạn stay in London, he thought his bid wasn"t accepted."I assumed that there was no transaction và I booked a khách sạn with Hotwire instead," he says. He assumed wrong. "A few days later, I received an email from Priceline saying that I should get ready for the trip to London," he recalls. "I was confused & I called Priceline khổng lồ find out that they had charged me for a khách sạn room, although I thought that the transaction I originally tried to lớn make with them did not go through because I never received a confirmation e-mail."
As it turns out, Priceline had charged him for his room after all. Now he would pay for two sets of hotel rooms during his visit. (Priceline"s "name-your-own-price" rooms are completely nonrefundable and can"t be changed.)Michailidis" experience raises a question that comes up often in my consumer advocacy practice: When is a confirmation confirmed? Is it when you press the "enter" button on your PC? When you get an e-mail with a confirmation number? Or is it when you actually board the plane, xuất hiện the door lớn your khách sạn room, or turn the ignition on your rental car?
In 99 out of 100 cases, an thư điện tử with a confirmation number is reason enough to believe you have an actual reservation. But Michailidis was that 1% where the e-mail -- or more precisely, the lack of an email -- wasn"t enough."E-mail as a means of confirming a reservation isn"t always reliable," Priceline spokesman Brian Ek told me. "That"s why we recommend checking the website or calling."(Take a minute khổng lồ let that sink in. Here"s Priceline, an online travel agency, saying e-mail can be unreliable.)
Michailidis didn"t think it was fair khổng lồ pay for a khách sạn twice, so he disputed the charge with his American Express card. But Amex sided with Priceline."The merchant has advised that the customer has the option of visiting the "Check Your Request" section of the website or by calling 1-800-Priceline to kiểm tra the status of an accepted offer," it said, by way of explanation. "The merchant sends a courtesy thư điện tử to the customer to visit the "Check Your Request" section of the website, however, thư điện tử is not always reliable and the customer should not rely on it as method of determining the status of their offer."
In other words, don"t count on an thư điện tử from Priceline.I asked Priceline to lớn take another look at Michailidis" complaint. I mean, if you never send a customer an e-mail, then expecting him to lớn pay seems a little unreasonable, doesn"t it?Priceline"s response: But we did tell him."The bid was accepted at 2:51 a.m. On 5/31, which means the confirmation would have been available online at that time," Ek told me by e-mail. "An e-mail was sent at 2:52 a.m. On the 31st khổng lồ the e-mail address provided. Someone did go online khổng lồ view the reservation details at 12:16 p.m. On the 31st."
Sigh.So when is a confirmation a confirmation? I"m leaning toward, "don"t believe it until you see it," but obviously, that"s a worst-case scenario -- one exacerbated by the fact that Priceline"s model is slightly different than the rest of the travel industry, in that its products have lots of unusual restrictions.Still, here are a few words of advice: The next time you make an online reservation, be sure to lớn whitelist the domain of the travel company you"re dealing with. (So, for example, if you"re booking through Orbitz, you"ll want to add "orbitz.com" to lớn your thư điện tử whitelist, so all of its e-mails will get khổng lồ you.)
Also, check your credit card statement regularly, & certainly no more than 24 hours after you"ve made a purchase. You should be monitoring your credit thẻ purchases anyway.And if you have any doubts about your reservation, call your online travel agency -- & assume nothing.Christopher Elliott is the author of "Scammed: How to Save Your Money và Find Better Service in a World of Schemes, Swindles, & Shady Deals" (Wiley). He"s also the ombudsman for National Geographic Traveler magazine và the co-founder of the Consumer Travel Alliance, a nonprofit organization that advocates for travelers. Read more tips on his blog, elliott.org or email him at chris


Xem thêm: Khái Niệm Về Svchost Ngốn Ram, Các Bạn Cho Mình Hỏi Svchost

elliott.org. Christopher Elliott receives a great giảm giá of reader mail, and though he answers them as quickly as possible, your story may not be published for several months because of a backlog of cases.)

*
Get Inspired for Your Next Vacation
*

Regions
*
Asia
*
Australia & South Pacific
*
Caribbean và Atlantic
*
Central & South America
*
Europe
*
Middle East và Africa
*
North America
*
United States
đứng đầu Picks
*
New York thành phố
*
Paris
*
Las Vegas
*
Washington, D.C.
*
Los Angeles
*
Rome
*
Hong Kong
*
San Francisco
Trip Ideas Arts và Culture Beach và Water Sports Cruise Local Experiences Food & Drink Outdoor & Adventure Road Trips National Parks Winter Sports Travelers with Disabilities Family và Kids LGBT Honeymoons Senior Single Student Women
*
*

*



Xem thêm: Bộ 15 Đề Thi Tiếng Anh Vào 10 Năm 2020 2021 Hay Nhất, Đề Thi Thử Vào Lớp 10 Môn Anh

Frommer"s, and carefully selected third parties, use cookies on this site to lớn improve performance, for analytics và for advertising. By browsing this site, you consent lớn the placement of these cookies. For more information see our Cookie Policy.