LỖI PLEASE INSERT THE CORRECT CD-ROM SELECT OK AND RESTART APPLICATION

     
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Symptoms

When you try to lớn start one of the programs that are listed in the "Applies to" section, you may experience one of the following symptoms when the "Loading" message or the "Please wait while the program name CD is verified" message appears on the screen:

The program may stop responding (hang).

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The game may close và then return you khổng lồ the desktop.

You may receive one of the following error messages:


Additionally, if you try to install one of the games that are listed in the "Applies to" section, you may receive one of the following error messages:


Cause

This issue may occur if one of the following conditions is true:

You are not using the game disc khổng lồ start the program.

The CD drive is incompatible with the program.

You are using a copy of the program CD.

You are not logged on khổng lồ the computer as an Administrator.

The program or programs are interfering with the game startup that is running but is invisible to you.

You are running a cameraminhtan.vn Windows XP trang chủ account that uses "fast user switching."

The CD drive is using outdated drivers.

Note This issue occurs on computers that are running cameraminhtan.vn Windows XP home and cameraminhtan.vn Windows XP Professional. When the issue occurs on a Windows XP Professional-based computer, it does not occur because of "fast user switching" but the issue may occur because of one of the other conditions listed earlier.

Resolution

Method 1: Clean the disc

Clean the CD or DVD. To bởi this, use a disc cleaning kit. Or, gently wipe the silver side of the disc with a soft, lint-free cotton cloth. Vị not use paper cloth. Paper cloth can scratch the plastic and leave streaks. When you clean the disc, wipe from the center of the disc outward. Vị not use a circular motion. If the issue continues khổng lồ occur, clean the disc by using a damp cloth or a commercial CD or DVD cleaning solution. Dry the disc thoroughly before you insert it in the drive. If the issue continues to occur, go lớn the next method.

Method 2: Verify that the trò chơi CD is inserted in the CD drive

Verify that the trò chơi disc is inserted in the CD drive. Insert the original trò chơi disc in the CD drive, and then restart the program.

cameraminhtan.vn Combat Flight Simulator 2:If you are trying khổng lồ play Combat Flight Simulator 2, use CD number 2.

cameraminhtan.vn Mech Warrior 4: Inner Sphere Mech Pak:If you are trying to lớn play Mech Warrior 4: Inner Sphere Mech Pak, insert Mech Warrior Vengeance 4 (disk 1) or black Knight before you start the game.

cameraminhtan.vn Flight Simulator 2004: A Century of FlightIf you are trying lớn play Flight Simulator 2004: A Century of Flight, insert disc 4.

cameraminhtan.vn Zoo Tycoon: Complete CollectionIf you are trying to play Zoo Tycoon: Complete Collection, insert disc 2.

If the issue continues lớn occur, go to the next method.

Method 3: Install updates for SafeDisc

To see whether you need these updates installed, follow these steps:

Insert your gameplay disc.

Click Start, click Run, type cmd, & then click OK.

Type your CD letter and a colon, và then press ENTER.For example, on most computers, the CD drive letter will be D. Therefore, you will type D:, và then press ENTER.

Type dir /a:h, & then press ENTER.

This will display all the hidden files on the disc. If there is a file that is named "SSIFSDAT.SYS" present, you bởi not need these updates installed for the game you are using. However, the installation of these updates may benefit other games.

Method 4: Have you seen the cameraminhtan.vn Software license Terms?

After you have successfully installed the game, you should see the cameraminhtan.vn Software license Terms. The game is trying lớn verify the disc. This process is named “CD verification”. This process typically occurs before you accept the cameraminhtan.vn Software license Terms. If you have not seen the cameraminhtan.vn Software license Terms after you install the game, the drive cannot bypass the CD verification process. The CD verification process makes sure that you are using a legitimate disc và not a copy. On some computers, CD drivers cannot bypass the CD verification process.Important Some games that are listed in the "Applies to" section have the cameraminhtan.vn Software license Terms screen come up during installation. If you were able lớn accept the cameraminhtan.vn Software license Terms during installation but you are still experiencing the symptoms that are described in the "Symptom" section, follow the directions in the article. If you vì not remember if you have seen the cameraminhtan.vn Software license Terms, or if you vày not want khổng lồ remove & then reinstall the game, you can determine whether you have accepted the cameraminhtan.vn Software license Terms. To do this, follow these steps:

Click Start, point khổng lồ Run, and then type regedit.

Expand HKEY_CURRENT_USER.

Expand Software.

Expand cameraminhtan.vn, and then expand cameraminhtan.vn Games.

Expand the game folder, and then click the thư mục under the game thư mục one time.

The thư mục under the trò chơi name should have a number. For example, 01, 02, 03, or eula.Note what you see next khổng lồ FIRSTRUN in the right pane. If you see the number 0x00000001, you have accepted the cameraminhtan.vn Software license Terms và this is not the issue. If you see the number 0x00000000 where the last number is zero, the CD drive has problems verifying the trò chơi disc.To resolve this issue, use the following methods in the order that they appear in.

Method 5: Disable or change compatibility mode

Right-click the shortcut icon for the program, and then click Properties.

On the Compatibility tab, click khổng lồ clear the Run this program in compatibility mode for kiểm tra box.Alternatively, on the Compatibility tab, select the compatibility mode Windows 2000.

Click OK.

Start the program by using the shortcut that you just modified.

*

If the issue continues lớn occur, go to lớn the next method.

Method 6: Empty the Temp folder

To empty the Temp folder, follow the appropriate steps for your version of cameraminhtan.vn Windows.

Windows 98 or Windows Millennium Edition

Click Start, click Run, type temp in the Open box, and then click OK.

On the Edit menu, click Select All.

On the File menu, click Delete, and then click Yes to lớn All.

Windows XP or Windows 2000

Note The Windows XP Temp folder that the game"s thiết đặt program is trying to use is located in a specific user"s folder such as DriveDocuments and SettingsUser NameLocal SettingsTemp.

Click Start, click Run, type %temp% in the Open box, và then click OK.

On the Edit menu, click Select All.

On the File menu, click Delete, & then click Yes to All.

If the issue continues to lớn occur, go khổng lồ the next method.

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Method 7: Restart the computer by using a clean boot procedure

When you start cameraminhtan.vn Windows, typically there are several programs that start automatically & run in the background that may interfere with the game. These programs may include antivirus & system utility programs. When you perform a clean boot procedure, you prevent these programs from starting automatically. You must be logged on as an administrator or a thành viên of the Administrators group khổng lồ complete this procedure. If your computer is connected to lớn a network, network policy settings may also prevent you from completing this procedure.To restart the computer by using a clean boot procedure, follow these steps when you are using Windows XP.Note You may experience a temporary loss of some services functionality when you follow these steps. Restoring the settings restores the functionality, but may cause the return of the original error message or behavior.

Click Start, clickRun, typemsconfig in the Open box, and then click OK.

On the General tab, clickSelective Startup.

Under Selective Startup, click lớn clear the following check boxes:

Process SYSTEM.INI File

Process WIN.INI File

Load Startup Items

On the Services tab, click lớn select theHide All cameraminhtan.vn Services kiểm tra box, và then clickDisable All.

Click OK, and then clickRestart.

To perform a clean boot procedure, click Play to lớn view the streaming media demonstration.To return khổng lồ a regular startup after you perform a clean boot procedure, click Play lớn view the streaming media demonstration.For more information or khổng lồ view steps for other operating systems, click the following article number to view the article in the cameraminhtan.vn Knowledge Base:

331796 How to lớn perform a clean boot procedure to lớn prevent background programs from interfering with a trò chơi or a program that you currently use If the issue continues khổng lồ occur, go khổng lồ the next method.

Method 8: Install và then start the game from a different CD drive or DVD drive

If this issue continues to occur, the CD drive may be unable to read the trò chơi CD correctly.Try to lớn install the game from a different CD or DVD drive on the same computer or a different computer. If the installation is successful and you can start the game in this test, the problem may be that the original CD or DVD drive cannot read the trò chơi disc.

Method 9: Look for CD emulators (virtual CD) that are installed on your computer

A CD emulator creates virtual CD drives on the Windows systems. You can see them in the My Computer window or by using cameraminhtan.vn Windows Explorer. Although virtual CD drives can resemble physical CD drives inside the operating system, there are some significant differences from a real CD or DVD drive. Instead of being a piece of physical hardware that you install on your computer, a CD emulator copies CDs as an image file onto your hard-disk.

How can I recognize that a virtual CD drive is installed on a computer?

Open My Computer và count the number of CDs, DVD, CDRWs drives. Count the number of CD drives that are physically installed on the computer. You can also expand the Device Manager window to view how many CD devices that you have installed.To bởi this, follow these steps:

Click Start, point toSettings, và then click Control Panel.

Double-click System.

If you are using a cameraminhtan.vn Windows 98-based computer or a cameraminhtan.vn Windows Millennium (Me)-based computer, click the Device Manager tab.If you are using a cameraminhtan.vn Windows 2000-based computer or a cameraminhtan.vn Windows XP-based computer, click theHardware tab, and then click Device Manager.

Expand CD-ROM or expand DVD/CD-ROM drives.

Count how many drives are listed.

Close all the windows that are open on the desktop.

After you know how many drives you have in Device Manager, examine the computer và count how many CD drives you have on your computer by looking at your box.Remember that there may be a door in the front of the computer that you have to xuất hiện to see the installed physical drives. There may also be external drives that are attached through USB or SCSI. If there are more CD drives listed in My Computer than there are attached or installed on the computer, chances are that a virtual CD drive or a CD emulator are installed.

Method 10: Log on as Administrator (only for cameraminhtan.vn Windows NT, cameraminhtan.vn Windows 2000, & cameraminhtan.vn Windows XP)

If you are using Windows NT, Windows 2000, or Windows XP, log off the computer, & then log on lớn the computer as a user who has Administrator rights.If the issue continues khổng lồ occur, go to the next method.

Method 11: Change DMA transfer mode to lớn PIO mode (Windows XP)

In Windows XP, click Start, & then clickControl Panel.

Double-click System, click theHardware tab, & then click Device Manager.If you bởi vì not see System, click Switch to lớn Classic View in the left pane.

Double-click IDE ATA/ATAPI controllers, double-click Secondary IDE Channel, & then click theAdvanced Settings tab.Note If you do not see the Advanced Settings tab, your computer probably has a SCSI drive. DMA transfer mode options are unavailable for SCSI drives.

Under Device 0, select PIO only in the Transfer Mode box. If you have more than one CD or DVD drive, also select PIO only in theTransfer Mode box under Device 1.Note If Current Transfer Mode under Device 0 or underDevice 1 states Not Applicable, that device is not being used. Change only the Devices that no bởi not state Not Applicable. If both devices state Not Applicable, your CD or DVD drive is on the Primary IDE Channel.

Double-click Primary IDE Channel.

On the Advanced Settings tab, underDevice 1, select DMA if available in theTransfer Mode box.NoteDevice 0 is most likely the hard disk drive and should not be changed.

Click OK.

Restart the computer.

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Method 12: Scan your computer for viruses

The game may close, generate an error message, or stop responding during start or when you play the game if your computer is infected with the virus.Important If you already have an antivirus program installed on the computer, update your antivirus program together with the latest signature files before you scan your computer for viruses. Most software companies that create antivirus programs release a new signature tệp tin each month. After you obtain the latest signature files, scan your computer. For help obtaining the antivirus signature files, liên hệ the antivirus software manufacturer.If you do not have antivirus software installed, view a danh mục of antivirus software vendors. For more information, click the following article number lớn view the article in the cameraminhtan.vn Knowledge Base:

49500 danh mục of antivirus software vendors There are several không tính tiền online virus scanners available that you can use to lớn scan the system for viruses--for example, visit the following Symantec website site:

http://security.symantec.comYou can help prevent viruses from infecting your computer or spreading lớn other computers. For more information about ways that you can help inoculate your computer against computer viruses, visit the following cameraminhtan.vn website site:

http://www.cameraminhtan.vn.com/athome/security/viruses/default.mspxIf the issue continues lớn occur, go to lớn the next method.

Method 13: Remove spyware

Spyware is software that collects personal information without your knowledge or permission. You might be the target of spyware or other unwanted software if you download music from file-sharing programs, download free games from sites that you bởi vì not trust, or tải về other software from an unknown source. Spyware may affect the chơi game and the startup process.To learn more about the symptoms of spyware và other unwanted software, how to lớn remove spyware, và how you can help protect your computer, visit the following cameraminhtan.vn website site:

http://www.cameraminhtan.vn.com/protect/computer/spyware/default.mspx

Method 14: Configure McAfee nuts và bolts

Maximize Bomb Shelter.

In the Bomb Shelter dialog box, clickProperties.

In the Error Protection group, clickAdvanced.

On the Advanced Properties tab, click khổng lồ clear theWrite Protect VMM check box.

Click Apply or OK, & then click OK on all the following screens.

If the issue continues to occur, go to the next method.

Method 15: download the latest firmware version for the CD/DVD drive

Contact the CD drive hardware manufacturer lớn obtain và install the latest version of the firmware.

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For more information about hardware and software vendor liên hệ information, visit the following cameraminhtan.vn web site:http://cameraminhtan.vn/gp/vendors cameraminhtan.vn provides third-party contact information lớn help you find technical cameraminhtan.vn. This liên hệ information may change without notice. cameraminhtan.vn does not guarantee the accuracy of this third-party contact information. Lớn see whether applicable driver updates are available, visit the following cameraminhtan.vn website site:

http://update.cameraminhtan.vn.comClick Play to view this streaming truyền thông media demonstration.

More Information

Because the cameraminhtan.vn games that are listed in the "Applies to" section are copy-protected programs, you must insert the game CD in the CD drive khổng lồ run the program.This is also true if you copy the contents of the game CD to a hard disk, server, or other storage device and then install the game from this storage device.For more information about how lớn troubleshoot CD read errors in Windows 95, Windows 98, and Windows Millennium Edition, click the following article number khổng lồ view the article in the cameraminhtan.vn Knowledge Base:

218617 How to troubleshoot CD-ROM or DVD-ROM read issuesFor help with CD or DVD drive problems in Windows Vista, visit the following cameraminhtan.vn web page:

Fix problems in which your CD or DVD drive cannot read or write media in Windows